Frequently Asked Questions
Everything you need to know about shopping with Indoera.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, and you will receive a tracking link via email once your package is dispatched.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags attached. Simply visit our Returns Portal to initiate a request and receive a prepaid shipping label.
How do I ensure I pick the correct size?
Each product page features a detailed 'Size Guide' button. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit every time.
Which payment methods do you accept?
Indoera accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your fabrics ethically sourced?
Yes, we are committed to sustainable fashion. We work closely with certified manufacturers who prioritize fair labor practices and utilize eco-friendly materials whenever possible.
Do you ship internationally?
Yes, Indoera ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country.