Returns & Exchanges
At Indoera, we want you to be completely satisfied with your purchase. If your fashion pieces don't meet your expectations, you can return or exchange them within 15 days of delivery provided they are unworn and have all original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all brand tags, labels, and invoice slips are included to prevent processing delays.
Schedule a Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package at no additional cost.
Quality Check and Refund
After we receive and inspect the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing